BlackSun Uses Cloudmark Authority for Enhanced Security

Cloudmark, Inc., the global leader in carrier-grade messaging security Relevant Products/Services, today announced that BlackSun, a leading provider of high-performance Web hosting Relevant Products/Services services, has joined a growing number of mid-market service providers who have successfully deployed the Cloudmark Authority plug-in for SpamAssassin. The Cloudmark plug-in, alongside BlackSun's existing Apache SpamAssassin implementation, delivers higher message filtering accuracy and performance, as well as enhanced protection against spam, phishing and viruses for BlackSun's more than 30,000 email subscribers.

BlackSun's existing filtering solution wasn't able to stop the evolving spam and virus attacks, resulting in strain on system administrators, customer support teams and end users. BlackSun needed a new solution that would offer more advanced spam filtering and higher accuracy, while remaining in control of its local resources. BlackSun chose the Cloudmark Authority plug-in for SpamAssassin due to its seamless integration into any existing SpamAssassin environment and its proven high accuracy.

As a result, BlackSun was able to deploy the solution in less than an hour-this almost-instant integration meant that BlackSun customers could immediately take advantage of enhanced messaging protection and quickly saw a reduction in spam and malware Relevant Products/Services making its way into inboxes. With the Cloudmark Authority plug-in deployed, BlackSun's filtering accuracy has improved to almost 99 percent with near-zero false positives. Further, more than 85 percent of all messages being filtered are now identified as spam and are blocked before it impacts customers, resulting in a subsequent increase in customer satisfaction and dramatically reduced customer support inquires.

"Subscriber satisfaction is a top priority for BlackSun and as part of our commitment to continually provide customers with high-quality email and hosting services, we found that Cloudmark Authority was the perfect compliment to our core messaging security system," said Steve Rogoschewsky, CEO at BlackSun. "After investigating several options, Cloudmark Authority was the clear choice due to the solution's unique ability to integrate easily into our existing infrastructure Relevant Products/Services and help us achieve better performance while delivering the most advance protection against spam and malicious attacks. With Cloudmark in place, we have already experienced dramatic improvements in accuracy, seen a significant reduction in malicious email and saved our customers valuable time and effort previously spent combing through spam."

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